DeskMaster Tech Overview
Revolutionizing Customer Engagement Through
AI-Driven Communication
DeskMaster Features
Universal Calendar Syncing
Our AI directly books and syncs appointments across all major calendar platforms, including Google, Outlook, and Apple Calendar, for a unified scheduling experience.
AI Receptionist
Automatically routes unanswered calls to AI instead of voicemail, seamlessly works with any iOS or Android phone, books appointments, answers business questions, transfers calls, and sends call transcripts and recordings directly to your phone.
Seamless Handoff Capability
Effortless transition from AI to human touch with live call transfer, ensuring no conversation loses its flow. Round robin queues mean immediate redirection to available team members, maintaining engagement at scale.
Intelligent Real-Time Interaction
Simpletalk’s AI excels in intelligent engagement, dynamically assessing and participating in conversations with an understanding that mirrors human insight.
Global Communication Reimagined
Connect globally with ease. Our AI speaks 12 languages, including English, Spanish, French, Hindi, and more, breaking down language barriers for seamless customer interactions.
High-Volume Calling
Ability to make & receive up to 1800 calls in 60 seconds speaking to every person simultaneously.
Outbound Calls
- Personalized Interactions: Leverages data from CRM systems for unique conversations.
- Advanced Call Sequences: Navigates phone trees, detects voicemails, and manages follow-ups.
- Smart Contact Management: Tags contacts based on responses and schedules appointments.
Inbound Calls
- AI-Powered Efficiency: Asks pre-qualifying questions and routes calls smartly.
- Enhanced Lead Conversion: Utilizes voicemail drop integration for effective callback management.